If your electronic items got some problem or malfunctioning and it's still within factory warranty, it is better to bring your device to authorized service center to get free reparation services. For international brand like HP, Lenovo, Toshiba, Acer, Fujitsu, Compaq, Dell, etc you can come to Ensure Services on Hail Center, Khobar-Dammam Highway, Rakah area, Saudi Arabia. You can find many official service center for many brands including mentioned before.
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Ensure Services on Hail Center, Khobar |
To get free official services, you need to bring your devices, just in case you can bring all other accessories including the box, and original invoices. Most devices like gadget, mobile phones, LCD, printer, etc have one week store warranty and one year factory warranty. if it is still within store warranty you just need to come back to the store with item and the invoice, you can get new same item or money back. but, if it is outside store warranty but still within factory or manufacturer warranty you can come to the authorized service center. Ensure Services will give you official services including free parts if there is malfunctioning parts.
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Ensure Services Arabia Staff |
After showing your device and invoice, the staff will check the device and you can tell your complain for example your laptop can not start booting. They will give you receipt and you need to keep the receipt. the receipt contains your details and job order of the reparation. you can check the progress of your item from their website using the job order id. after one week or more, depend on the availability of the needed parts, you will get sms or email telling that your item has been fixed. come back to the office, bring your receipt, and take your item back. Sometimes, you need to check the your device if it is already fully working. if there is still something wrong you can return it immediately. if your device is out of warranty, there will be charge for the reparations and parts.
The office opens from 9am-1:30pm from Sunday to Thursday and 2:30pm-6:30pm on Friday and Saturday. You can contact Ensure Service office by phone
+966 13 858 7682.
Tried calling the number but nobody answered
ReplyDeletetry to call on office hour. They are very busy..
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ReplyDeleteif it is still in warranty period, i think you can get the service.
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